Marketing in every organization is an important department that has a huge responsibility in ensuring that your company's products and services continue to sell and be used. If you ask the people in marketing what makes a good creative piece, they will come up with their normal practice of good ad placement, timing, and getting the professionals in on the creative process early on. This was all well and good in the past, but in today's fast paced world of social media, quick response codes, immediate customer reviews online, etc., traditional marketing needs to be replaced by sound judgment that takes a different approach - one that uses information gleaned from every area of the company and beyond.
With so many poorly designed ads seen every day on TV, on our computer, and in print, marketing needs to still be creative - but in a more innovative and - well - smarter way. This means that everyone in the company should have some involvement even if it is in a small way. The truth of the matter is that most people are a member of social media group and everyone has an opinion that should count. This is because ads are meant to appeal to all ages so the marketing people should solicit input from every area that they can. Brands cannot keep churning out the same old type of marketing just because it did well in years past. No company today can rely on old habits to continue to thrive and grow. Otherwise your brand becomes stale and boring as evidenced by many of the terrible ads seen today.
Get a head start on your competitors and be on the leading edge of turning your brand into the winner it should be. Creating the brand is not just about writing a few lines of creative text and putting your logo next to it. You can have digital or other types of marketing that sometimes might be a little uncomfortable because it is not what you are used to. But that doesn't mean it won't work. You have to be willing to take a chance and to listen to what people are saying. After all, people buy a brand because they either need it, want it, appreciate it, or buy it simply because they always have. But you need to continue to cultivate new customers that will be willing to experience your products and services.
Social media information should also be analyzed and listened to - opinions count and if lots of people are saying they don't like a brand or product, the bad news can spread quickly. Follow up on bad reports and listen to what is being said. Do thorough research if the feedback you are getting is negative and learn from this and turn it around so that the feedback starts to turn positive. Provide regular reports of data to the marketing department. Focus groups are a great way to refresh your ideas and get some inspirational creative juices going from a cross section of your own company. Just because someone works in accounting doesn't mean they don't have an opinion about the product or have heard something that might be important to the marketing department.
Investing in your employees by giving them a chance to voice their opinion or make suggestions can be a plus for them (shows you value their opinions), but may help shed light on how to strategically reach your audience in a better fashion. It will help them feel more like a part of a "team" and be a win-win for everyone in the company - especially for your company's products and services.
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